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Entries in Wells Fargo (17)


Dealbreaker: ‘Wells Fargo is having its soul investigated by actual nuns’

I wish I could write a headline as great as the above banner which appeared over a piece written by Thorton McErney in Dealbreaker.

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Barbara Brooks Kimmel: How does your company measure integrity?

Hardly a week passes without at least one corporate crisis in the news, often with unpredictable and long-term negative consequences, impacting not only the organization’s reputation, but also all its internal and external stakeholders. 

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Barbara Brooks Kimmel: Trust busting crises engulf Wells Fargo, VW, Barclays . . . 

Trust Across America’s focus has always been on finding and highlighting the “best in breed” corporate citizens while leaving the worst for the scrutiny of others. But today is only Wednesday and my inbox is swamped with so many trust busting stories that my head is spinning.

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Tom Fox: Compliance is there to reinforce culture

In his most recent book Thank You for Being Late, Thomas Friedman cited for the following definition of culture:

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How perverse incentives cause companies to abandon controls

In the prior post, we talked about reasonable goal setting that can turn into perverse incentives, leading to compliance and reputational disasters like Wells Fargo. In this post, we look at whether companies can contain the excesses of their incentive programs with controls.

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Tom Fox: More reasons for Wells Fargo's out-of-whackness

Earlier this week Richard Bistrong and Marc Hodak, writing for the FCPA Blog, considered how the Wells Fargo incentive system got so out of whack, and how this out-of-whackness contributed to the scandal around fraudulent account openings that has engulfed the bank since last August.

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Wells Fargo: How reasonable pay plans morphed into perverse incentives

When Wells Fargo imposed a target of eight accounts per customer on its branches, the bank created an aspirational goal. Cross-selling is a proven method of encouraging growth and maximizing upside, with little incremental expense.

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Donna Boehme: CCOs are voting with their feet, and that's good

I know that the compliance professionals in my networks understand, now more than ever, that choices have consequences, as discussed here

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Mike Scher: Dear President Trump, Compliance officers are still underdogs

How will President Trump and the new administration view compliance officers and their work? Are compliance officers friend or foe?

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Karelaia and Kessler: Wells Fargo is about the ‘me’ of corporate life

In recent years, the financial sector has produced one shocking scandal after another. The latest outrage came when news broke of how Wells Fargo’s cutthroat sales culture drove low-level employees to open more than two million unauthorized customer accounts.

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DOJ, SEC now investigating Wells Fargo sales practices

Wells Fargo said in a securities filing the Justice Department and the Securities and Exchange Commission are now among the federal and state agencies investigating its sales practices.

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The Heat on Wells Fargo and Mylan (with video)

We saw an interesting discussion this week on CCTV America's news show The Heat.

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